In situ for you
As specialists for 30 years, the team at Gavin Lowe Energy has built a reputation for expertise in heating and ventilation. They offer a wide range of heat pumps, from the familiar split system to the increasingly popular ducted and radiant heating solutions. But in 2025, the challenge was: how do you showcase these offerings in a way that truly connects with potential buyers?
Step inside Gavin Lowe Energy’s Battersea Street showroom, and the answer is clear.
This isn’t just a display – it’s an experience.
From heat pumps installed in real-life settings to doors that reveal ducted central units, to underfloor heating and water-heating systems that you can actually walk across and feel in action. The showroom immerses visitors in the warmth and comfort these systems provide.
And while it’s fun to explore, it’s also entirely practical. Every element is designed to help customers make informed decisions. Sales representatives and engineers can guide visitors through each option – nothing is hidden unless, of course, it’s one of Gavin Lowe’s custom-designed concealed units.
Each display is paired with detailed information, ensuring buyers understand exactly what they’re investing in.
Managing Director Karen Lowe says this hands-on approach aligns perfectly with the company’s philosophy – values instilled by her father, Gavin, who founded the business three decades ago.
“What’s important to us are the same values that were important to Dad: to just give people honest advice. Be honest with them and deliver good-quality outcomes. That is our formula for success – simple as that.”
This commitment to transparency is the driving force behind the showroom’s design.
Karen notes that over the last five years, demand has surged for hidden heating and cooling solutions, particularly ducted systems.
“Customers used to have to take our word for it because there wasn’t a way to showcase these systems properly. You had to build a high-trust relationship so they knew what we promised was exactly what they’d get.”
Now, with this showroom, customers can see, feel, and hear these systems in action – removing the guesswork.
Once a customer explores their options and decides on a direction, Karen says Gavin Lowe Energy takes a bespoke approach to system design.
“Every design is custom – nothing is off the shelf because every home is different.”
From there, a tailored solution is created to align with the customer’s needs and desired outcomes.
Karen emphasises that throughout the process, honesty remains paramount.
“We’re upfront from start to finish, working with our clients to achieve the best possible result.”
Whether it’s a new build or a retrofit, Gavin Lowe Energy has the expertise to find the perfect solution.
“Our engineers are all specialists in their fields. Our apprentices train for four years – so whatever the issue, they’ll handle it professionally and get it right,” Karen says.
With a commitment to innovation, expertise, and honest service, Gavin Lowe Energy’s new showroom isn’t just a place to browse – it’s a place to experience the future of home heating and cooling.